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How Does Zipcar Work?

Zipcar is the world’s largest car sharing service, giving you convenient access to vehicles located in cities, airports and campuses all over the world. Simply reserve cars by the hour or day, all for one low rate. Learn how to become a member, reserve a car and hit the road in just a few easy steps.

how it works

Five simple steps to Zipcar freedom.

Join icon

join

Apply online. Once approved, we'll send you a Zipcard to access vehicles worldwide.

Reserve icon

reserve

Find a Zipcar near you and reserve it for the time you need, whether it’s for as little as one hour or as long as 7 days.

Unlock icon

unlock

When it’s time for your reservation, unlock your car using your Zipcard. The keys are inside the car.

Drive icon

drive

Take your Zipcar wherever you want for the time you reserved. Extend in the mobile app or by text message if needed.

Return icon

return

Drop off your Zipcar in the designated parking spot. Lock up with the app or your Zipcard, and you’re done!

 

six simple rules for car sharing

Report Damage

Report Damage

Before you drive away, inspect your Zipcar inside and out. To report damage, a dirty car or low fuel, call 1‑866‑4ZIPCAR.

Keep It Clean

Keep It Clean

Take personal belongings with you when you go and throw away or recycle any trash.

No Smoking

No Smoking

Not even with all the windows down or all the doors open. The cars don't like it.

Fill 'er Up

Fill 'er Up

Always leave at least 1/4 tank. Use the fuel card inside the car.

Return on Time

Return on Time

If you're late, you will get charged a late fee. Got an emergency? Call us or text to see if your reservation can be extended.

Pets in Carriers

Pets in Carriers

Fido and Fluffy need to be kept in a pet carrier at all times. (No matter how cute they are.)

videos

Once approved, you’ve got everything you need to promote and earn money without lifting a finger (well, besides clicking a few buttons).

  • how to zip
  • video thumbnail

    the basics

  • video thumbnail

    extending

  • video thumbnail

    fueling up

  • video thumbnail

    returning

more questions?